Changes to your membership package - (billing/purchase orders/cancellation)

Chris Horroll
Chris Horroll
  • Updated

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If you’re looking to make changes to your membership, you can either:

  • Contact your Account Manager directly via email or phone to discuss upgrading or making amendments to your membership package and add-on products. They're here to support you and to make sure your package is right for you
    OR,
  • Request to change (or cancel) your membership package yourself by submitting the form below. For example, any billing issues or amendments, any purchase order amendments for products, or if you'd like to cancel

Please provide full details where prompted. 

When you’ve completed the form, we’ll then check your membership agreement and be in touch about next steps.

 

 Note

Members will not be able to cancel or terminate the contract for convenience during any Initial Term or subsequent Renewal Term. After the expiry of your Initial Term or Renewal Term, your notice can be terminated in accordance with the Member Terms and Conditions