Chris Horroll
Articles
Recent activity by Chris Horroll
-
How to manage fraudulent or phishing leads
In order to keep yourself and your customers safe online, it's important to be aware of the behaviour and intent of malicious individuals known as 'fraudsters'. Unfortunately, developers and hous...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Why are my photos displaying sideways or upside down?
Windows macOS The two most common reasons a property image is oriented incorrectly is: The original image orientation is incorrect or The file format has caused an issue Troubleshoot...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How long before my property goes live?
The time for a property to appear on site varies depending on your upload method. Please click on your type of listing feed: Feed Uploader Manual Uploader Feed Uploader If you upload your listi...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Choosing the Status of your residential sales listings
When manually uploading a listing to your Residential sales listings department, it's important that the status is correct so the listing appears correctly on site. To choose the correct listing...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How to manage your passwords effectively
This article includes: Should I use a password or passphrase? How do I ensure my password, or passphrase, is secure? A password is a sequence of letters, numbers and characters used to gain acc...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Changes to your membership package - (billing/purchase orders/cancellation)
If you’re looking to make changes to your membership, you can either: Contact your Account Manager directly via email or phone to discuss upgrading or making amendments to your membership package...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How do I change the development or company name displayed on Zoopla
The Portal display name is what your development is referred to publicly on the Zoopla website and this is your development or company name. It's referred to publicly in areas such as: Property ...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
I use a feed provider, can I manually change listings in ZooplaPro?
If you upload via a feed, changes to your listings must be made on the CRM system that you use, and therefore cannot be updated manually in ZooplaPro. Once this is updated on your CRM system, and...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Live chat
Live chat is available Monday to Thursday from 9:00am - 5:30pm and Friday from 9:00am to 5:00pm GMT. If you need to contact Member Services outside of these hours, please click Submit a request a...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
My property / content is missing or hasn’t updated
When content is missing or doesn't update, the cause can vary depending on if you use a feed or are a manual uploader. This article includes: Troubleshooting with Feed Uploaders Listings provide...
- Updated
- 1 follower
- 0 comments
- 0 votes