I have an issue, who should I contact?

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If you are having an issue with your account and are not sure who to contact, please see the information below for guidance. 

This article includes:

Listings

If you have a listing issue you can check if your query can be solved with our troubleshooting tools for manual or automatic feed listings *add feed zingtree troubleshooter* or contact our Members Services Team at newhomes@zoopla.co.uk

For more information about the difference between manual and automatic feed listings click here

Campaigns

If you require information on booking an Email Campaign or any other campaign queries these can be sent directly to campaigns@zoopla.co.uk

Adreach

If you require information on booking an Adreach Campaign *add links from adreach article* or other queries for Adreach campaigns can be sent directly to adreach.bookings@zoopla.co.uk

For more information on how Adreach can help you click here

Billing

All queries for billing queries can be sent directly to billing@zoopla.co.uk

If you still need help with your issue, please email our Members Services Team at newhomes@zoopla.co.uk, 

 

 

 

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