How do I cancel my contract?


We're sorry to hear you're thinking of cancelling your membership with us.

We're committed to working with you through this difficult time and beyond, and we are always open to discuss options to fit your specific business needs.  If you would like to discuss this with your Account Manager, or if you would like additional help from our Customer Success team, please get in touch at

To cancel your contract with us, please send an email to  We will then check your membership agreement and advise further on what your final date of membership will be. 


Members will not be able to cancel or terminate the contract for convenience during any Initial Term or subsequent Renewal Term.  After the expiry of your Initial Term or Renewal Term, your contract can be terminated in accordance with the Member Terms and Conditions.

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