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The Feed summary provides a birds-eye view summary of your listing types, the feed Source (or upload method) which you provided us with, as well as an outline of how your listings are Processed through our systems. 

It also shows you the number of New properties published and the number of listings that have been rejected.  Click the number within the Rejected from latest publish field to view your property listings page, where all properties that have been rejected are listed.  This helps you to fix the issue faster, avoid delays and allows the listing to go live, which keeps your vendors/landlords happy.

We recommend having a process in place to check your feed summary, either daily, weekly or monthly, so that you can keep track of anything that may have gone wrong on individual listings.

To access the Feed summary:

  1. Log in to ZooplaPro
  2. Click the Manage listings tab
  3. Click Feed summary

The Feed summary lets you:

  • Check your feed Source (or upload method) is correct
  • View the number of New properties published
  • View the number of properties that were Rejected from latest publish
    1. If you have a number other than zero showing in the Rejected from latest publish field, click the number
    2. All properties that have been rejected are listed.  Under the column Status, hover your mouse over the  Rejected status wording that's against the property to display the reason it's been rejected
    3. The reasons for rejection can vary and if it's something you can't resolve yourself by editing the property within ZooplaPro (if you're a manual uploader) or within your property software (if you're a feed uploader), contact our Member Services team and let them know the rejection details so they can investigate for you
      For more information on Why your property listing has been rejected, click here
  • View the number of properties Hidden from publish
  • View the number of properties that are listed with No photos
    1. If a listing has been published with no photos, whether by mistake or deliberately, remember that when you include good quality photos you help to achieve the best possible marketing for your vendor or landlord.  You should try to add photos to a listing when you can
      For more information on How to add photos to a listing, click here
      For more information on How to change the primary photo on a property listing, click here
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If you require further help, you can contact Member Services at newhomes@zoopla.co.uk or click Submit a request below and complete the contact form.

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